Last Updated: October 2026

Welcome to NOD Studio. These Terms & Conditions govern your use of our website and the purchase of products and services from NOD Studio.

By accessing our website, submitting an enquiry, placing an order, or engaging NOD Studio for a bespoke project, you agree to these Terms & Conditions.

1. About NOD Studio

NOD Studio provides bespoke interior, kitchen, door, furniture and related design and manufacturing services. Our products may include:

• Bespoke kitchens
• Malaysian doors
• Engineered doors
• Semi-solid doors
• Solid doors
• Fitted bedrooms and wardrobes
• Media walls
• Bespoke furniture
• Interior design and related services

Because many of our products are made to order, specifications, materials, colours, finishes and dimensions may vary according to the customer’s requirements.

2. Bespoke and Made-to-Order Products

Many NOD Studio products are manufactured specifically for individual customers.

Once a bespoke order has been approved and production has started, changes or cancellations may not be possible where materials have already been purchased, cut, manufactured or otherwise committed to the project.

Customers are responsible for carefully checking and approving:

• Dimensions and measurements
• Drawings and designs
• Materials
• Colours and finishes
• Hardware
• Door styles
• Cabinet layouts
• Accessories
• Other specifications included in the quotation

NOD Studio will manufacture the product according to the final approved specification.

3. Quotations and Prices

All quotations are based on the information and specifications available at the time of quotation.

A quotation may include materials, manufacturing, installation, delivery, design or other services as specifically stated.

Unless otherwise stated:

• Quotations are subject to change before order confirmation.
• Additional work or changes requested after approval may result in additional charges.
• Any additional costs will be communicated to the customer before the additional work is carried out where reasonably possible.
• A quotation does not constitute a confirmed order until the required deposit or payment has been received and the order has been accepted by NOD Studio.

4. Measurements

Where NOD Studio is responsible for taking measurements, measurements will be taken by our team or appointed representative.

Where measurements are provided by the customer or another third party, the customer is responsible for ensuring that the measurements are accurate.

NOD Studio cannot be held responsible for manufacturing issues arising from incorrect measurements supplied by the customer or a third party.

For kitchens, wardrobes, doors and other fitted products, site conditions may affect final measurements and installation.

5. Design Approval

For bespoke projects, NOD Studio may provide drawings, layouts, renders, samples or other design information for customer approval.

The customer is responsible for reviewing and approving the final design before manufacturing begins.

Once the customer has approved the design, subsequent changes may result in additional costs and/or delays.

6. Materials, Colours and Finishes

Natural materials such as wood, timber and veneer may contain variations in colour, grain, texture and pattern. These variations are natural characteristics and should not necessarily be considered defects.

Colours displayed on computer, mobile or tablet screens may differ from the actual material or finish.

Where appropriate, customers are encouraged to view physical samples before making a final selection.

Minor variations between samples, photographs, displays and the finished product may occur.

7. Doors and Timber Products

Timber and timber-based products can naturally respond to changes in temperature and humidity.

Minor movement, changes in grain appearance or small variations in colour may occur naturally.

Such characteristics do not automatically constitute a manufacturing defect.

Customers should ensure that doors and timber products are installed and maintained in suitable environmental conditions.

8. Payments

The payment terms for each order will be stated in the quotation, invoice or order confirmation.

Depending on the project, NOD Studio may require:

• A deposit before production begins
• Progress payments during manufacturing
• The remaining balance before or upon delivery/installation

NOD Studio reserves the right to delay production, delivery or installation where agreed payments have not been received.

For online orders, available payment methods will be displayed during the ordering process or communicated by NOD Studio.

9. Cash on Delivery

Where Cash on Delivery is available, NOD Studio may contact the customer by telephone to confirm the order and delivery details before dispatch.

Orders may be cancelled or held where the customer cannot be contacted or where order details cannot be confirmed.

10. Bank Transfer

Where payment is made by bank transfer, the customer must use the payment details provided by NOD Studio.

The order will normally be processed once payment has been received and verified.

Customers should retain proof of payment until the order has been confirmed.

11. Delivery

Delivery times provided by NOD Studio are estimates unless a specific delivery date has been expressly agreed in writing.

Delivery times may be affected by:

• Manufacturing requirements
• Availability of materials
• Customer-requested changes
• Site readiness
• Transportation
• Weather
• Third-party suppliers
• Circumstances outside NOD Studio’s reasonable control

For large or bespoke products, the customer may need to ensure that suitable access is available to the property.

12. Installation

Where installation is included, the quotation will specify the scope of installation.

The customer must ensure that the installation area is reasonably ready and accessible.

For kitchens, wardrobes, media walls and other fitted products, electrical, plumbing, structural, flooring and other building work may need to be completed before installation.

Unless specifically included in the quotation, NOD Studio does not accept responsibility for third-party building, electrical, plumbing or structural work.

13. Customer Changes and Cancellations

Customers should contact NOD Studio as soon as possible if they wish to change or cancel an order.

For standard products that have not entered production, cancellation may be considered subject to the applicable terms of the order.

For bespoke or made-to-order products, cancellation after production or procurement has started may result in the customer being responsible for costs already incurred by NOD Studio.

Any refund or cancellation will be handled in accordance with the applicable terms of the order and relevant consumer protection laws.

14. Returns and Defective Products

NOD Studio aims to provide products that match the agreed specifications and quality standards.

If a customer believes that a product is defective, damaged or does not correspond with the agreed specification, they should contact NOD Studio as soon as reasonably possible and provide details and, where appropriate, photographs.

NOD Studio will assess the issue and, where the claim is valid, may offer an appropriate remedy such as repair, replacement or another solution in accordance with applicable law.

Nothing in these Terms & Conditions is intended to remove or restrict any rights that a customer has under applicable consumer protection legislation.

15. Custom Sizes

Many NOD Studio products can be manufactured to customer-specific dimensions.

Custom sizes may affect the final price and production time.

For products requiring a size or specification that is not available through the website, customers should contact NOD Studio directly for a quotation.

16. Website Product Information

We make reasonable efforts to ensure that product descriptions, photographs, dimensions, prices and other information displayed on the website are accurate.

However, photographs and digital images may not perfectly represent actual colours, textures or finishes.

NOD Studio reserves the right to correct errors, update product information and make reasonable changes to product specifications where necessary.

17. Intellectual Property

All website content, including but not limited to:

• Logos
• Branding
• Photographs
• Product images
• Designs
• Drawings
• Text
• Graphics
• Videos
• Layouts

is owned by or licensed to NOD Studio unless otherwise stated.

This content may not be copied, reproduced, modified, distributed or used commercially without prior written permission from NOD Studio.

18. Bespoke Designs and Drawings

Design concepts, drawings, layouts, renders and other design materials prepared by NOD Studio remain the intellectual property of NOD Studio unless otherwise agreed in writing.

Customers may not reproduce, distribute or provide NOD Studio’s designs to another manufacturer for reproduction without permission.

19. Customer Responsibilities

Customers are responsible for providing accurate information required for their order or project.

Customers should notify NOD Studio of any relevant site conditions, access restrictions, structural limitations or other circumstances that may affect the project.

Failure to provide accurate information may result in additional costs or delays.

20. Photos of Completed Projects

Where permitted by the customer, NOD Studio may photograph completed kitchens, doors, furniture, interiors or other projects for portfolio, advertising and marketing purposes.

If a customer does not wish their project or property to be photographed or used for marketing purposes, they should notify NOD Studio.

21. Website Use

Customers must not use the NOD Studio website:

• For any unlawful purpose
• To attempt to gain unauthorised access to the website
• To interfere with the website’s operation
• To submit false or misleading information
• To upload malicious software or harmful content
• To copy or misuse website content

22. Third-Party Services

NOD Studio may use third-party suppliers, delivery companies, payment providers, contractors or other service providers.

Where a third party is involved in providing part of a service, NOD Studio will take reasonable steps to ensure the service is coordinated appropriately.

However, delivery dates and services provided by third parties may be outside NOD Studio’s direct control.

23. Events Outside Our Control

NOD Studio will not be responsible for delays or failure to perform its obligations where caused by circumstances reasonably outside our control.

These may include natural disasters, severe weather, fire, accidents, strikes, transport disruption, supplier shortages, government restrictions, power outages or other unforeseen circumstances.

Where such circumstances occur, NOD Studio will make reasonable efforts to minimise the impact and keep the customer informed.

24. Privacy

Information provided by customers through the website, enquiry forms, orders or other communications will be handled in accordance with NOD Studio’s Privacy Policy.

Customers should review our Privacy Policy to understand how personal information is collected, used and protected.

25. Complaints and Dispute Resolution

If you have a concern about a product or service, please contact NOD Studio first so that we can investigate and attempt to resolve the matter.

We aim to handle complaints fairly and efficiently.

Customers should provide relevant order details, photographs or other information that may help us investigate the issue.

Nothing in these Terms & Conditions limits any legal rights available to consumers under applicable Pakistani law.

26. Governing Law

These Terms & Conditions shall be governed by the applicable laws of Pakistan.

Any dispute that cannot be resolved directly between NOD Studio and the customer shall be dealt with through the appropriate legal or dispute-resolution process available under applicable law.

27. Changes to These Terms

NOD Studio may update these Terms & Conditions from time to time to reflect changes to our business, services, website or applicable legal requirements.

The latest version will be published on this page together with the date of the latest update.

28. Contact Us

If you have any questions about these Terms & Conditions, an order or a bespoke project, please contact NOD Studio through the contact details provided on our website.

NOD Studio
Pakistan

Email: thenodstudio@gmail.com
Phone / WhatsApp: (+92) 345 0630 345
Address: Saddiq Akbar Road Hashmi Town H-13 Islamabad, Pakistan